Explain WHY before the WHAT
Being defined by what we do limits understanding and communication opportunities. We remove this constraint by focusing on WHY we do things before we explain WHAT we do. Below is an example of how Resicom has adopted this non-limiting behavior in our company.
Example: Our Elevator Pitch
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Cure-ology
In the blog post “Leadership – Process Enhancement Overview” we explore the difference between quick fixes and more sustainable solutions. Below are some questions that can help you identify some of these sustainable solutions.
What are we doing that used to work but doesn’t work any more? What are the critical steps to [...]
Continue Reading →Cure vs Remedy
Businesses struggle with balancing risk and reward. Many times, leaders or managers are drawn to installing band-aids over issues. The logic is easy to follow – the company experienced an injury because of an error, and then an additional step is placed on the workflow meant to eliminate the risk of [...]
A business is often thought of only in terms of the product or service offered. But what differentiates a business from success into significance isn’t the product – it’s the plan.
The bold pursuit of what normal should be is about businesses relying on structure rather than success.
At first that idea may [...]
Continue Reading →A business owner starts with an idea and a destination in mind. Guiding a business toward that goal is a series of steps and sometimes missteps.
The bold pursuit of what normal could be is about getting better at those things that matter to the individual business owner.
Learning to ask questions to gain [...]
Continue Reading →How does changing a 9-volt battery save a facility hundreds of dollars later?
A national retailer needed a systematic inspection of their facilities. During these visits, it was determined including a procedure to check the battery in the exit door alarm system could prevent a more costly on-demand work ticket when the battery failed.
Scope [...]
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