Currently viewing the tag: "John Fairclough"

The company’s goal of becoming other people’s favorite client/vendor/employer continues to be a guide for our processes. Coupling this with mutual respect for one another has prompted great improvements already, and these successes are creating the momentum we need to carry us further. Our potential continues to grow and many opportunities are being unlocked. Many […]

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Internal battles with change are much like the bar fights of old westerns – everyone is disrupted, all kinds of things are broken, and many people are injured. The major difference is the visibility, or openness of the damage done. Its easy to see the physical damage done during the bar fight, so its easy […]

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The needs of stores consistently exceed their budgetary constraints. This is a challenge most every facility manager faces. A skill that serves successful facility professionals well is the ability to discern what to fix and what not to fix.

Since all repairs are not created equally, a weighting system of importance or priority is needed. […]

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Through one month of this important first quarter we’ve already made significant headway on our key initiatives – our new software solution will be live this month, a key person is focused on creating standards of care to better support our teams, and we have a transition plan in place to create a third home […]

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Last week we reviewed the value of experience, and how enduring adverse and diverse experiences become the bedrock for our leadership skills. Our scars are the price of entry into senior roles. After all, who wants to enter a war under the command of a general that is not battle tested?

How can we raise […]

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People tend to cling to the identity that made them successful. The longer someone stays in a role, the better they may become at it. Over time, though, this experience can become the very element that stifles their progress. Eventually the challenges change and if one continues to base their strategy on past successes, they […]

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Capabilities can be leveraged with the right leader. We need to look to utilize each persons capabilities, without the limits of our own. It takes a lot of trust to turn something over to someone. By defining what it is going to take for you to trust someone, they can actively work towards it, otherwise […]

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One of my struggles during change management is overcoming the sabotage by people trying to avoid a loss of comfort. I recently went through a period where too many conversations about a person were happening without that person. This gossip is detrimental in most every way possible. Here is I told my team I was […]

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There is a huge battle being waged that SHOULD NEVER GO AWAY. It is the war between  what is ideal and what is practical. Almost always, practical wins, and for good reason. With the developed methods, ideal and practical are too far apart. The big opportunity for innovation lives where an ideal is worth pursuing.

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How do we endure overly stressful periods and come out of them significantly stronger, in a productive way? This is a challenge I have recently been pondering – the people that help me be productive have not been able to, loading up the work I became responsible for. It was a bit enlightening as what […]

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