Currently viewing the tag: "accountability"

Explain WHY before the WHAT

Being defined by what we do limits understanding and communication opportunities.  We remove this constraint by focusing on WHY we do things before we explain WHAT we do.  Below is an example of how Resicom has adopted this non-limiting behavior in our company.

Example:  Our Elevator Pitch
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A business owner starts with an idea and a destination in mind.  Guiding a business toward that goal is a series of steps and sometimes missteps.

The bold pursuit of what normal could be is about getting better at those things that matter to the individual business owner.

Learning to ask questions to gain [...]

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How does changing a 9-volt battery save a facility hundreds of dollars later?

A national retailer needed a systematic inspection of their facilities.  During these visits, it was determined including a procedure to check the battery in the exit door alarm system could prevent a more costly on-demand work ticket when the battery failed.

Scope [...]

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