Currently viewing the category: "Communication Tips"

There is an interesting phenomenon I’ve noticed about the zoom lens on a camera – the better one feels about the way they look, the more comfortable they are with its use. Much like the lens of a camera, a mirror of our behavior can be just as intimidating. Today I am going to share [...]

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For this week’s message I am sharing a couple of items for you to consider to shed the mindset or habits that make success elusive. So much is discussed about what to do to be a great leader, I thought I’d have a little fun and share what not to do. So I took our [...]

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One of my struggles during change management is overcoming the sabotage by people trying to avoid a loss of comfort. I recently went through a period where too many conversations about a person were happening without that person. This gossip is detrimental in most every way possible. Here is I told my team I was [...]

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Looking at situations from different perspectives, temporarily suspending your own logic helps build up your skills of “connecting the dots”. This is what we need to do when developing solutions. This is how we are going to innovate our industry.

Its often said that communication is the key to success. Usually people focus on being [...]

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So often a “yes or no” question is asked, but a paragraph response is given. It baffles me why so many people stumble on this. I get it – they are afraid of providing the wrong answer, or they want to show how hard something was, or a bunch of other reasons.

As a question [...]

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Pursue Feedback

On November 12, 2012 By

“So, how do I look?”

There are some questions that create instant crossroads. I want to tell the truth, I want to protect the other person’s feelings, I want to share productive thoughts. So many wants, so few ways to meet them all.

All too often the answer is provided, even if it is not [...]

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For the last few weeks we’ve been talking about finding improvement opportunities and discerning what to put our efforts in. This week I want to share a few thoughts about building our company’s intelligence through TCUP (Thinking Correctly Under Pressure). Its purpose is to improve our performance – to prepare us for situations we expect [...]

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Just because you can does not mean you should…

Last week I wrote about sweating the small stuff and how we need to look for the small items that reveal future breakdowns and address them proactively. This week I am writing about discernment.

Our ability to decide where to use our resources greatly impacts our [...]

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Imagine if your team had specific measurements of success. I don’t mean the basic financial measurements, rather I mean the ones that lead you to better understanding of where the challenges and opportunities are hidden within your company.

Effective measurement makes performance visible and defines expectations. These assessments will lead to the identification of potential
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Being Recipient Minded

On September 7, 2012 By

Why would it be important to be “recipient minded” and what on earth does that mean? To be recipient minded means you have the others persons interest in mind. To Be recipient minded you need to remember who you are talking to and keep their point of view in your peripheral. You could go a [...]

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