Something happened recently that really got me talking to myself. It was a humbling, empowering, invigorating, and actionable discussion, though my discussion partner wanted to do more talking than listening… Seriously though, I had a break through because of someone else’s bad “break“.

I often talk about actively identifying potential unintended consequences of a decision. […]

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The Bias of Neutrality

On December 4, 2013 By

I have been busy trying to initiate and deliver progress to the company. The uncommon sense of the activities is to remain balanced between the robotic strength of progress and the compassionate side of the disruption I am causing. Leading through change can be a lonely existence. The excitement of progress we create is only […]

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Learning doesn’t happen without failure. Keeping our minds open through our experiences, new and old, allows us to learn through our experience. The other day I found myself at the crossroad of getting something done with constructive or destructive feedback. Mind you I am a firm believer that both types of feedback are needed – some habits […]

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On-Point Delivery

On October 28, 2013 By

“How do you want to see this?” This question is like a key artifact – its very important and even more rare. Much like finding that key relic, understanding how someone needs to see something can unlock the invisible force that prevents the dots from being connected.

The other day I had a conversation with […]

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Focus on Main Things

On October 21, 2013 By

I am finally back from my road trip. I spent a lot of focused time thinking about two things – our clients’ needs and our strategy to meet them. The following words are reshaping the way our company is structured.

Connect every activity to how it impacts our client’s experience. Know our strategy. Our company […]

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Raising Expectations

On September 30, 2013 By

“A personal choice to rise above one’s circumstance and demonstrate the ownership necessary for achieving desired results – to see it, own it, solve it, and do it” – Connors, Smith & Hickman in The Oz Principle.

Bad joke tellers know the entire joke inside and out. They have everything they need to succeed – […]

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Risks of Blocking Feedback

On September 23, 2013 By

This week I am going to share a bit about feedback. I’ve written a lot about it from the point of view of the feedback provider. I’ve written in a way to help the provider provide the difficult and necessary feedback. The other side of finding success with feedback involves how well the recipient is […]

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What is best or right, is often overlooked by what is convenient. One of my pet peeves is finding myself revisiting the same challenges over and over. My mantra is “Tomorrow’s challenges better be different than today’s”. I’ve been receiving a lot of feedback to remind people about prior messages and encourage discussions about them. This […]

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Hands on Inspections

On September 3, 2013 By

I am a car novice. My skills with cars are limited to driving them. I cannot tell if I need a tune-up, oil change, maybe I can tell with an alignment, but thats about it. My guess is this is true of more and more drivers. Changing car oil at home used to be much […]

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Raising Your Game

On August 26, 2013 By

Can you believe we are in the homestretch of summer? Time is moving so fast! This week I will share a few of Thomas Watson’s quips that will hopefully make you laugh, think a bit, and put your ideas to work. It’s really about raising your game. Hopefully Tom’s tips will help.

He was known […]

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